American Student Assistance® is Leading the Way
A leading student loan services provider since 1956, we have:
- – Assisted and counseled 3.3 million borrowers
- – Rehabilitated more than 16,000 defaulted loans
- – Administered more than $14 billion in federal student loans
- – Conducted more than 1,000 training workshops for financial aid professionals
- – Published more than 50 student loan advice columns answering the public’s financial aid questions
We were the first:
- – Student loan guarantor in the nation
- – Federal Family Education Loan Program guarantor to adopt a “Wellness” philosophy and business model that centers on proactively preventing student loan default
- – To offer loan disbursement to schools via electronic funds transfer
- – To offer Windows-based school software products to support the FFELP
- – To develop a comprehensive client-server “life-of-the-loan” processing system
Today we:
- – Serve more than 1000 schools nationwide
- – Have the lowest cohort default rate of any FFELP guarantor at 1.5%—the national average is 4.6%
- – Insure over $2 billion in student loans annually
- – Manage a $41 billion portfolio
- – Employ more than 600 associates nationwide
We partner with:
- – U.S. Department of Education
- – Higher education institutions
- – Education loan lenders
- – Servicers
- – Local communities
We act as:
- – Counselor for student loan borrowers throughout the life of the loan
- – Consultant and strategic partner for school financial aid officers as they manage federal student loan programs
- – Service provider of technology and operational support to fellow FFELP administrators
- – Trusted ally in championing pro-borrower positions throughout the industry
- – Public service provider of financial literacy education
For more information, please contact Allesandra Lanza at lanza@amsa.com or 617.728.4631.
Paul Combe
President and CEO
Biography
Paul Combe is the president and CEO of American Student Assistance. Paul came to ASA in May 1996 and has led the organization through a process of strategic change and renewal that refocused the organization and positioned it as a leader in higher education financing.
Throughout his tenure, Paul has been a strong advocate for Federal Family Education Loan guarantor agency reform and is a founding member and president of the National Association of Student Loan Administrators (NASLA). Under his direction, ASA refined its vision and mission to align with its public purpose of helping student loan borrowers manage higher education debt. Simply put, the organization has carved out a new role for the guarantor, one that centers its activities around proactively ensuring the financial “wellness” of the borrowers in its portfolio, rather than the traditional guarantor model of reinsurance and debt collection.
In February 2001, ASA entered into a Voluntary Flexible Agreement (VFA) with the Department of Education, focusing on student loan borrower financial “Wellness” and default prevention. Through the successful implementation of the VFA and Wellness initiatives, ASA has increased the number of loans in good standing in its portfolio, and achieved the second lowest cohort default rate of all guarantors.
Paul received his Bachelor of Arts and Master of Education Degrees from Framingham State College. He has spoken at numerous industry events and conferences, as well as spoken before members of Congress on making student debt more manageable.
To schedule an interview, please contact Allesandra Lanza at lanza@amsa.com or 617.728.4631.
Shelley Saunders
Vice President, Strategic Services
Biography
In her current role as American Student Assistance’s vice president of Strategic Services, Shelley Saunders serves as the organization’s primary contact for Congress, as well as for national organizations such as the American Council on Education, the American Association for State Colleges and Universities, the National Association of Student Loan Administrators (NASLA), and others. Her main focus is to educate the public policy making community on the positive results American Student Assistance has realized through its focus on student loan borrower financial Wellness.
In her 12-year career at American Student Assistance, Saunders has played an integral role in several of the organization’s global projects, including designing a new client-server based life-of-the-loan processing system and developing corporate strategy and tactics. She most recently held the position of vice president of Borrower Services.
Saunders has appeared on numerous Clear Channel radio broadcasts in the Washington, D.C. area. Her areas of expertise include the public purpose role of federal student loan administrators, as well as general facts about student loan origination and repayment.
To schedule an interview, please contact Allesandra Lanza at lanza@amsa.com or 617.728.4631.
Allesandra Lanza
Corporate Public Relations Manager
lanza@amsa.com
617.728.4631
Biography
In her current role, Allesandra Lanza oversees American Student Assistance’s media relations and corporate image. She has more than 10 years of experience at ASA, working with both student loan borrowers and the financial aid professionals who help them. She has:
- – answered students’ questions about their federal loans
- – conducted on-campus loan counseling sessions for students as they enter and exit school
- – and written communications for students about loan repayment, debt management, budgeting and more
Lanza is currently a member of the Eastern Association of Student Financial Aid Administrators. She has previously been a member of the Massachusetts Association of Student Financial Aid Administrators, serving as Newsletter Co-chair from 2002 to 2004. Lanza has a bachelor’s degree in Journalism from Boston University.
She has most recently appeared on Tufts University radio to promote American Student Assistance’s “Think About Tomorrow®” Tour, a fun and interactive on-campus event that educated college students on the benefits and responsibilities of student loans.
