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Mike Ryan
Mike Ryan
Vice President,
Borrower Services

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Wellness Working

Wellness Working is a Weblog that uses cutting edge research to instigate a conversation on how to keep students’ loans in good standing. From best practices to trends in the industry, Wellness Working sketches the big picture of higher education debt management.

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Guiding Borrowers Through Split Servicing Using Multiple Channels of Communication

For borrowers, the ramifications of split servicing will be waiting farther down the road—and they’ll need our help. Fortunately, ASA, with its many avenues of borrower communication, is well-positioned to provide this guidance. …Read Blog Post

Posted by Michael Ryan on 07/17/2008 at 03:21:06 PM

Exit Interviews: What Does the Research Say?

I know many of you have just expended a great deal of effort ensuring that exit interviews took place on your campuses this spring.…Read Blog Post

Posted by Mike Ryan on 06/09/2008 at 12:52:19 PM

Borrowers Need Our Help More Than Ever

Recently released federal data provides a new profile of student borrowers, confirming increased borrowing through federal student loan programs.…Read Blog Post

Posted by Michael Ryan on 04/18/2008 at 02:08:42 PM

Default Prevention Works—Just Look at the Latest Data

With all the anxiety about subprime loans, including families losing their houses and borrowers defaulting, it’s nice to hear some good news.…Read Blog Post

Posted by Mike Ryan on 03/14/2008 at 01:11:36 PM

Separation Anxiety: Keeping Separated Students out of Delinquency

As one semester closes and another is about to begin, financial aid professionals face a stark truth: Some students will not be coming back this semester, despite not having finished their degrees. And these "separated" students will be at a particularly high risk for delinquency and default.…Read Blog Post

Posted by Michael Ryan on 01/03/2008 at 03:07:25 PM

The Human Touch in an Electronic World

Cut through the numbers, and a simple truth remains: the human touch still matters in the financial aid world.…Read Blog Post

Posted by Michael Ryan on 12/03/2007 at 11:40:23 AM

Cohort Default Rates: Are They Useful?

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Posted by Mike Ryan on 10/11/2007 at 04:17:18 PM

Six Weeks to Go

Do students give any thought to financial matters when headed to the beach?…Read Blog Post

Posted by Mike Ryan on 07/20/2007 at 04:28:54 PM

What Creates Student Success?

We are always looking for new ways to reach student borrowers…Read Blog Post

Posted by Mike Ryan on 07/10/2007 at 02:15:23 PM

One Year of Wellness Working

Looking back, we also look forward.…Read Blog Post

Posted by Duane Quinn on 02/02/2007 at 09:33:41 AM

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Wellness Working

Tuition Caps: One Step Toward Financial Aid Reform…Read Blog Post

Posted by Duane Quinn on 01/29/2007 at 11:38:56 AM

Happy New Year

New Year's Wishes…Read Blog Post

Posted by Duane Quinn on 01/03/2007 at 03:43:58 PM

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The Role of The Counselor

The changing job description of today's guidance counselor includes debt management. …Read Blog Post

Posted by Duane Quinn on 12/12/2006 at 01:55:49 PM

How Does Student Debt Compare to Potential Salary?

Another way to manage debt is to keep it within reason…Read Blog Post

Posted by Duane Quinn on 12/01/2006 at 01:13:53 PM

Get the Word Out About Options

Do all students know that they do not have to accept a 10-year repayment plan? Read on!…Read Blog Post

Posted by Duane Quinn on 11/15/2006 at 12:20:38 PM

Wellness: Helping those on the fringe

The Challenging Questions of Educational Opportunity…Read Blog Post

Posted by Duane Quinn on 11/07/2006 at 08:56:50 AM

There is a lot to consider in selecting a lender

It's Not just About Interest Rates…Read Blog Post

Posted by Duane Quinn on 10/27/2006 at 10:57:06 AM

Professionals in Student Aid Take Wellness Seriously

My visit to The the National Council on Economic Education …Read Blog Post

Posted by Duane Quinn on 10/23/2006 at 04:39:20 PM

Student Communication: Best Practices

"Timing is Everything"…Read Blog Post

Posted by Duane Quinn on 10/19/2006 at 02:30:30 PM

Wellness keeps default rate down

ASA's Cohort Default Rate 2nd Best in the USA.…Read Blog Post

Posted by Duane Quinn on 09/26/2006 at 10:26:19 AM

Journeys Launch for 2006

Gaining Student Trust With School-Branded Information…Read Blog Post

Posted by Duane Quinn on 09/13/2006 at 04:27:26 PM

Concern About Debt

One year's tuition is the best cap for debt.…Read Blog Post

Posted by Duane Quinn on 08/02/2006 at 09:51:51 AM

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Investing in the Future

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Posted by Duane Quinn on 06/28/2006 at 05:02:03 PM

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Students Can't Participate in a Program They Don't Understand

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Posted by Duane Quinn on 06/13/2006 at 10:24:53 AM

Wellness Works: Bright Beginnings

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Posted by Duane Quinn on 06/05/2006 at 10:35:36 AM

Wellness Works: Transitions

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Posted by Duane Quinn on 05/22/2006 at 03:25:52 PM

The ASA Guarantee Does Make a Difference

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Posted by Duane Quinn on 05/11/2006 at 02:46:05 PM

Wellness Works: Students and E-mails

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Posted by Duane Quinn on 05/01/2006 at 02:46:13 PM

Wellness Works: Journeys!

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Posted by Duane Quinn on 04/18/2006 at 10:49:42 AM

Consolidating Into Wellness

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Posted by Duane Quinn on 04/10/2006 at 02:14:29 PM

Borrower Survey Results

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Posted by F. Duane Quinn on 03/27/2006 at 02:14:36 PM

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Consolidate Out of Wellness?

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Posted by F. Duane Quinn on 03/20/2006 at 12:26:45 PM

What We've Learned About Communicating with Students

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Posted by F. Duane Quinn on 03/10/2006 at 12:00:00 AM

Renaming the EFC (Estimated Family Contribution)

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Posted by F. Duane Quinn on 02/17/2006 at 12:00:00 AM

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Just What is Wellness?

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Posted by F. Duane Quinn on 02/03/2006 at 12:39:43 PM

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It's All About the Kids

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Posted by F. Duane Quinn on 02/03/2006 at 12:21:44 PM

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Mike Ryan

Blog Author

Mike Ryan
Vice President of Borrower Services

Biography

Michael T. Ryan is Vice President of Borrower Services for American Student Assistance, a position he has held since joining ASA in February, 2003. Mr. Ryan heads ASA’s Borrower Services Division, which is responsible for all aspects of the management and delivery of service to borrowers in ASA’s education loan portfolio, including all default prevention and recovery efforts.

In his 20-plus year career in higher education financing, Mr. Ryan has held key management positions at the Massachusetts Educational Financing Authority (MEFA), and Key Education Resources (formerly Knight Tuition Payment Plans). As MEFA’s Associate Director for Programs and Operations, Mr. Ryan facilitated MEFA’s entry as a Federal Family Education Loan Program (FFELP) provider. He also played an instrumental role in the introduction of the U. Fund, (MEFA’s Section 529 College Investing Plan), managed MEFA’s U. Plan (Prepaid Tuition Program), and was responsible for the operation of MEFA’s loan programs.

While at Knight and Key, Mr. Ryan held progressively responsible management positions, from Account Manager to Senior Vice President.

Mr. Ryan is a graduate of Merrimack College.

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