“Lightening the mammoth loan.”

We’ve created our mammoth character as a metaphor for the student loan—helping student borrowers acknowledge the magnitude of their debt, and at the same time reassuring them that the load can be lightened through fiscal responsibility.

See the advertising.

Reaching out—throughout the life of the loan.

Loan lifecycle stage 3

  • – Grace Period Letters – to help ensure that borrowers begin repayment on time and are informed of the options available if they are unable to begin or continue to make payments on a timely basis.
  • – Journeys – a combination of telephone counseling, customized communications and personal finance newsletters on topics that matter most, such as repayment options, budgeting and more.
Stage 1: Application and Loan Origination Stage 2: In-School Period Stage 3: Grace Period Stage 4: Repayment Period
 

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