Courses for Education Lenders

Courses

Here you’ll find a listing of courses offered. For descriptions, schedules and online registration, click on a title below.

Campus Leadership Series
Achieving Optimal Performance in Your Office
Dancing with Change in the Aid Office
Emotional Intelligence for the Financial Aid Office
High Profile: Increase Financial Aid Office Visibility and Impact on Campus
Motivating Your Financial Aid Staff Effectively
Negotiation Skills
Providing Absolute Customer Service on Campus
Teamwork and Your Temperament in the Office
What is your Communication Style?

General Financial Aid
10 Steps of Wellness
A FERPA Exploration: Digging Deeper
Business Office & Financial Aid-Partnering for Success
Customized Training
Exercising Your Professional Judgment
FERPA & The Gramm-Leach-Bliley Act
Financial Aid 101
Fundamentals of Needs Analysis
Go With the Flows: Optimizing Your Loan Processing
Grand Theft Identity
Implementing the Gramm-Leach-Bliley Act (Part 1): Risk Assessment
Implementing the Gramm-Leach-Bliley Act (Part 2): Risk Mitigation
Implementing the Gramm-Leach-Bliley Act (Part 3): Ensuring Compliance through Employee Management & Training
Lender, Guarantor and Servicer: Who Does What and When?
Navigating IRS Tax Returns
Recorded Foreign School Reauthorization Webex
Recorded HEA Reauthorization Webex
SAP Doesn't Just Come From Trees
Student Retention - You Play a Part
The Basics of Alternative Loans
Top 10 Financial Aid Pitfalls and How to Avoid Them
Understanding the "Millennial Generation" and their Impact on the Admission and Financial Aid Process
Where is it Written?
Writing an Effective Request For Proposal (RFP)

Student Financial Literacy
Grand Theft Identity for Students
Helping Students Take Control of Their Money
Implementing a Program of Financial Literacy on Your Campus
Student Success - New Concepts in Debt Management and Default Prevention
The Winning Score: How to Make Credit Work for Your Students!

Student Loans
An Introduction to FFELP
An Introduction to FFELP for Lenders
Cash Management Rules and Regulations
The A to Z's of Written Policy Requirements
The Joys of Repayment

Technology
FA Tech-4-Beginners: Assessing & Addressing Information Security
FA Tech-4-Beginners: Making Your Numbers Work for You
FA Tech-4-Beginners: Wiki-size Your Financial Aid Policies & Procedures
Financial Aid Tech-4-Beginners: Exploring Communication Methods Webex